Almost one-third of U.S. small businesses and 28% of middle market companies participating in a Coalition Greenwich study said they were likely to switch banks due to negative experiences with their current banks during the pandemic.
If companies fully follow through on these switching plans, it would put up for grabs more than $600 billion in business checking and bilateral credit balances, and more than $4 billion in checking and cash management fees.
To help community banks convert goodwill to growth in 2021 and beyond this report presents a series of data-driven recommendations to help compete against bigger providers by getting the most out of their own resources and capabilities.
Download the paper to learn more!